CD Ripping FAQs
Encoding:
What encoding format and bit rate do you use?
Can I choose a specific bit rate?
Can I choose an encoding format such as AAC or WMA?
What encoding format does my media player support?
Payment:
What’s the minimum order?
How do I pay?
Shipping:
Do you offer a local pick up and delivery service in Toronto?
Do you offer your services outside of Canada?
Our services:
Will I get my original CDs back?
How long does it take for my order to be processed?
Do you keep a hard copy of my music?
What happens if one of the CDs I send you is scratched or damaged?
Do you rip all of the CDs I send you?
How do you organize my music?
Can I send my iPod or other portable MP3 player to you so you can load it for
me?
What happens to the CD extras and digital files?
Can I get cdripping.ca to load my music onto an external drive?
What are the advantages of having an external drive?
Enjoying your music:
How many albums fit on each DVD?
What if I don’t have a DVD drive on my computer?
How do I transfer my new digital library onto my computer?
Will my digital tracks have identifying watermarks?
How much free space do I need on my hard drive?
CD Ripping Answers
What encoding format and bit rate do you use?
Our default encoding format is MP3. It’s the most common format and is supported by virtually all media devices.
Our default bit rate setting is 192 kbps CBR. It’s the ideal balance between sound quality and file size.
Can I choose a specific bit rate?
You can choose a different bit rate from the default at no extra charge. This must be specified at the time you place your order.
Can I choose an encoding format such as AAC or WMA?
You can choose a different encoding format from the default at no extra charge. This must be specified at the time you place your order.
What encoding format does my media player support?
MP3 is the most common encoding format and is supported by virtually all media players.
What’s the minimum order?
The minimum order we will process is 50 CDs.
How do I pay?
You can pay over the internet via a secure online payment gateway. You can also pay in person by cash, debit, or credit card. cdripping.ca utilizes a portable terminal to process credit cards and debit cards in person.
All funds listed on cdripping.ca are in Canadian dollars.
Do you offer a local pick up and delivery service in Toronto?
Yes. We offer local pick up and delivery within specific areas in and around Toronto. Please contact us if you're unsure about your location.
Do you offer your services outside of Canada?
Currently we do not offer our services outside of Canada.
Will I get my original CDs back?
Of course! We return your original CDs to you along with your new digital library.
How long does it take for my order to be processed?
On average, it takes four business days to process your order and return the CDs to you. Please call us for orders over 500 CDs, as the processing time will be longer.
Do you keep a hard copy of my music?
We rip every individual CD. We do not keep a library of music. After ripping your music, we will keep it on file for 15 days in case you encounter any problem with the DVDs we have sent you.
What happens if one of the CDs I send you is scratched or damaged?
If we receive a scratched or damaged CD, we may not be able to rip it. After an initial attempt, we will clean your CD and try once again. We will try to extract as many tracks as possible. Please note that if we can get 3 or more tracks from the CD, we will charge you for the entire CD.
Do you rip all of the CDs I send you?
We will only rip original CDs. We WILL NOT rip copies of CDs, music mixes, or CDs with copy protection.
How do you organize my music?
We organize your music library by Artist, Album, and Genre. This information is in both ID3 tags as well as within the file names.
Can I send my iPod or other portable MP3 player to you so you can load it for me?
We will gladly load your music onto your iPod or other portable digital media player.
What happens to the CD extras and digital files?
We do not use any files other than the music files.
Can I get CD Ripping to load my music onto an external drive?
You can send us your external drive and we will load it for you. If this is in addition to the DVDs we give you as a default medium, a fee will apply.
What are the advantages of having an external drive?
An external drive allows you to have your music stored without using up space on your internal drive. It also becomes a medium for storage independent of your computer that is portable. You can plug it to a different computer and have your music instantly available.
How many albums fit on each DVD?
Approximately 40 CDs fit on each DVD.
What if I don’t have a DVD drive on my computer?
We can put your music onto CDs rather than DVDs at an extra charge. CDs have 1/7th the capacity of DVDs therefore it takes seven CDs to equal one DVD. You can also have your music on an external drive or we can load your digital media player for you.
How do I transfer my new digital library onto my computer?
Once you receive your DVDs simply insert them into your computer and copy them to your hard drive.
Will my digital tracks have identifying watermarks?
We do not add watermarks to your music files. However, we assume your music library is for your personal enjoyment and will not be shared on P2P or used in any other unauthorized form.
How much free space do I need on my hard drive?
You will need about 13 Gb of free space on your hard drive for every 100 CDs.
cdripping .ca
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